Powtain Privacy Policy

This Privacy Policy applies to Powtain and the Services, including Powtain apps, websites, software and related services accessed via any platform or device that links to this Privacy Policy. Powtain Pte. Ltd., which provides Powtain and the Services, is located at 21 BUKIT BATOK CRESCENT#09-79 WCEGA TOWER SINGAPORE. The words “we,” “us,” and “our” mean Powtain Pte. Ltd.

We are committed to protecting and respecting your privacy. We want to make sure you understand and have control over the information we collect, and how we use and share it. We encourage you to read our Privacy Policy so as to use Powtain in the way that’s right for you.

1. Information We Collect

The information we collect when you use Powtain falls into three categories.

1.1 Information you provide us.

To use some of our products and services you need to have an account, and to create an account, you need to provide us certain information.

Personal Accounts. If you create an account, you must provide us with some information so that we can provide our services to you. This includes a display name (for example, “Creators”); a username (for example, @PowtainCreators); an email address; a date of birth; your display language; and third-party single sign-in information (if you choose this sign-in method). Your profile information, which includes your display name and username, is always public, but you can use either your real name or a pseudonym. And remember, you can create multiple Powtain accounts, for example, to express different parts of your identity, professional or otherwise.
Preferences. When you set your preferences using your settings, we collect that information so that we can respect your preferences.

1.2 Information we collect when you use Powtain.

When you use our services, we collect information about how you use our products and services. We use that information to provide you with products and services, to help keep Powtain more secure and respectful for everyone, and more relevant to you.

Usage Information. When you use the Powtain Services, we collect certain information including your Internet protocol (IP) address, user settings, cookie identifiers, other unique identifiers, and browser or device information. We may also collect personal information about your use of the Powtain Services, such as the posts you view on Powtain, the links you click within Powtain, the frequency and duration of your activities, and other similar information.
Cookie Policy. We and third parties that provide content or other functionality on the Powtain apps and websites may use cookies and similar technologies such as local storage to automatically collect information when you use Powtain. You can block cookies by setting your internet browser to block some or all cookies. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of the Powtain apps and websites. You can change your browser settings to block or notify you when you receive a cookie, delete cookies or browse our Sites using your browser’s anonymous usage setting. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings. If you do not agree to our use of cookies or similar technologies which store information on your device, you should change your browser settings accordingly. Where required by applicable law, you will be asked to consent to certain cookies and similar technologies before we use or install them on your computer or other device.

Cookies. Cookies are small text files placed on device browsers. Cookies store preferences and enable and enhance your experience. Below is an overview of the types of cookies we and third parties may use to collect information:

Strictly Necessary Cookies. Some cookies are strictly necessary to make our Powtain Services available to you. We cannot provide you with our Powtain Services without this type of cookie.
Analytical or Performance Cookies. We may also use cookies for website analytics purposes in order to operate, maintain and improve our Powtain Services. We may use our own analytics cookies or use third-party analytics providers.

2. How We Use Information

Breaking down how we use the information we collect is not simple because of the way the systems that bring our services to you work. For example, the same piece of information may be used differently for different purposes to ultimately deliver a single service. We think it’s most useful to describe the five main ways we use information and if you have questions that are not answered, you can always contact us.

2.1 Operate, improve, and personalize our services.

We use the information we collect to provide and operate Powtain products and services. We also use the information we collect to improve and personalize our products and services so that you have a better experience on Powtain by suggesting people and topics to follow.We may use the information we collect and publicly available information to help train our machine learning or artificial intelligence models for the purposes outlined in this policy.

We may use the information we collect from accounts of other services that you choose to connect your Powtain account to provide you features like cross-posting or cross-service authentication, and to operate our services.

2.2 Foster safety and security.

We use information we collect to provide for the safety and security of our users, our products, services, and your account. This includes verifying your identity, authenticating your account, and defending against fraud, unauthorized use, and illegal activity. We also use the information to evaluate and affect the safety and quality of content on Powtain - this includes investigating and enforcing our policies and and terms, as well as applicable law.

2.3 Measure, analyze and make our services better.

We use the information we collect to measure and analyze the effectiveness of our products and services and to better understand how you use them in order to make them better.

2.4 Communicate with you about our services.

We use the information we collect to communicate with you about our products and services, including about product updates and changes to our policies and terms. If you’re open to hearing from us, we may also send you marketing messages from time to time.

2.5 Research.

We use information you share with us, or that we collect to conduct research, surveys, product testing, and troubleshooting to help us operate and improve our products and services.

3. Sharing Information

You should know the ways we share your information, why we share it, and how you can control it. There are five general ways we share your information.

3.1 When you post and share.

With the general public. You are directing us to disclose that information as broadly as possible. Powtain content, including your profile information (e.g., name/pseudonym, username, profile pictures), is available for viewing by the general public. The public does not need to be signed in to view some content on Powtain. They may also find Powtain content off of Powtain, for example from search query results on Internet search engines.

With other Powtain users. Depending on your settings, and based on the Powtain products and services you use, we share:

Your interactions with Powtain content of other users, such as likes, and people you follow.
Content you send to a specific Powtain user, such as through Direct Messages. Please keep in mind that if you’ve shared information like Direct Messages or protected posts with someone else who accesses Powtain through a third-party service, the information may be shared with the third-party service.

3.2 When required by law, to prevent harm, or in the public interest.

We may preserve, use, share, or disclose your information if we believe that it is reasonably necessary to:

comply with a law, regulation, legal process, or governmental request;
protect the safety of any person, protect the safety or integrity of our platform, including to help prevent spam, abuse, or malicious actors on our services;
explain why we have removed content or accounts from our services (e.g., for a violation of Our Rules);
address fraud, security, or technical issues; or
protect our rights or property, or the rights or property of those who use our services.

3.3 As a result of a change in ownership.

We may share, sell, or transfer information about you in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy. This Privacy Policy will apply to your personal information that is shared with (before and after the close of any transaction) or transferred to the new entity.

4. How Long We Keep Information

We keep different types of information for different periods of time:

We keep your profile information and content for the duration of your account.
We generally keep other personally identifiable data we collect when you use our products and services for a maximum of 18 months.
Remember public content can exist elsewhere even after you remove it from Powtain. For example, search engines and other third parties may retain copies of your posts longer, based upon their own privacy policies, even after they are deleted or expire on Powtain.
Where you violate our Rules and your account is suspended, we may keep the identifiers you used to create the account (i.e., email address) indefinitely to prevent repeat policy offenders from creating new accounts.
We may keep certain information longer than our policies specify in order to comply with legal requirements and for safety and security reasons.

5. Take Control

5.1 Access, Correction, Portability.

You can access, correct, or modify the information you provided to us by editing your profile and adjusting your account settings.

To protect your privacy and maintain security, we take steps to verify your identity before granting you access to your personal information or complying with a deletion, portability, or other related request. We may, in certain situations, reject your request for access, correction, or portability, for example, we may reject access where you are unable to verify your identity.

5.2 Deleting your Information.

Upon confirmation of account deletion, your account and data will be queued for deletion. When deleted, your Powtain account, including your display name, username, profile, photos, posts, videos, comments, likes, and pumps will no longer be viewable on Powtain.com, Powtain for iOS, and Powtain for Android. Chat messages or direct messages may still remain viewable to some users even after you have deleted your account. The messages that you have sent are stored in the other users’ inboxes. Upon your account deletion, you will not be able to reactivate your account.

5.3 Objecting to, Restricting, or Withdrawing your Consent.

If you change your settings it may take some time for your choices to be fully reflected throughout our systems. You may also notice changes in your Powtain experience or limitations in your ability to access certain features depending on the settings you’ve adjusted. You may also manage additional settings when interacting with certain content and features on different parts of the platform

5.4 Authorized Agent Requests.

To submit a request related to access, modification, or deletion of your information, or someone else’s information if you are their authorized agent, you may also contact us as specified in the How To Contact Powtain section of our Privacy Policy below. We may require you to provide additional information for verification.

6. Your Rights and Ours

We provide Powtain to people all over the world and provide many of the same privacy tools and controls to all of our users regardless of where they live. However, your experience may be slightly different than users in other countries to ensure Powtain respects local requirements.

6.1 We have specific legal bases to use your information.

Powtain has carefully considered the legal reasons it is permitted to collect, use, share and otherwise process your information. And no, we don’t sell your personal information.

6.2 We move your data to make Powtain work for you.

Just as you use Powtain to seamlessly participate in global conversations with people in countries all over the world, Powtain must move information across borders and to different countries around the world to support the safe and reliable service you depend on. For example, if you live in Europe and are having a conversation with someone in the United States, information has to move between those countries to provide that experience – it’s what you expect from us.

7. Powtain's Audience

Our services are not directed to children, and you may not use our services if you are under the age of 13. You must also be old enough to consent to the processing of your personal data in your country (in some countries we may allow your parent or guardian to do so on your behalf).

8. Changes to this Privacy Policy

The most current version of this Privacy Policy governs our processing of your personal data and we may revise this Privacy Policy from time to time as needed.

If we do revise this Privacy Policy and make changes that are determined by us to be material, we will provide you notice and an opportunity to review the revised Privacy Policy before you continue to use Powtain.

9. How To Contact Powtain

We want to hear from you if you have thoughts or questions about this Privacy Policy. You can contact us via our feedback form found here.